Opens in a new tab

Outsourced Support for Defined OperationsScope-led outsourcing support

  • Reduce cost
    Lower operational expenses by outsourcing non-core functions to a more efficient external team.
  • Improve efficiency
    Enhance business efficiency through structured and professionally managed processes.
hr service

Trusted Outsourcing Partner in Indonesia

40+

We assess the requested work, responsibilities, and applicable requirements before confirming an outsourcing scope.

Outsourcing Starts With a Clear Scope

The Challenge:
Defining duties and oversight

  • Unclear scope can create mismatched expectations
  • Agree who handles supervision, administration, and reporting
  • Set a process for staffing changes and escalation
  • Check requirements for the work category and service provider

Delayed growth and poor hiring decisions

The Approach:
Agreeing the service scope

Outsourcing is a service model for defined tasks or operations. Before assigning work, clarify the work category, provider responsibilities, supervision, and applicable Indonesian requirements.

  • Confirm the work category
  • Define responsibilities
  • Agree reporting and service levels

Outsourcing Services and Scope

Available support depends on the work category, provider requirements, and agreed responsibilities.

Download Service Brochure

Workforce Support

Support for defined workforce requirements, subject to the agreed work scope and responsibilities.

Operational Support

Support for specified operational tasks under agreed service levels and applicable requirements.

How We Scope an Outsourcing Engagement

A clear process for defining work and responsibilities

Scope-led planningDefined service needs
1

Plan

Define the work, workforce needs, location, and service standards.

2

Deploy

Confirm the provider, employment arrangement, onboarding, and site requirements.

3

Manage

Review delivery, reporting, and agreed service levels over time.

Outsourcing vs. In-House Delivery

FeatureIn-houseOutsourcing
Work ScopeDefined by internal teamDefined in service agreement
Service OversightAgreed reporting and service levelsInternal reporting and review
ResponsibilityDefined by agreementManaged internally

Suitable for:

Businesses With Defined Operational Needs

A fit where external delivery matches the work scope, responsibilities, and operational requirements.

Defined Operations

Agree which activities are included and how delivery will be reviewed.

Workforce Planning

Set workforce needs, locations, and responsibilities before deployment.

Confirm the Outsourcing Scope

  • Defined work scope
  • Agreed responsibilities
  • Clear service reporting
Related HR Services:

Frequently Asked Questions

Subscribe to Our Newsletter

Big Fish Global
Big Fish Global
Reply within minutes....

Big Fish Global

You can start contacting us by filling out the form below.

10:57

Speak With Our Business Consultant

Big Fish Global
Big Fish Global
Please scan to start consultation.
ms juni barcode